Terms and Conditions

Effective 9 October 2026

These terms apply when you use tarine.in or buy from us. The website is run by TARINE, GSTIN 29ACMPH3055N2Z3, 612, Bhavisha Bentley Goldberg Phase-2, Kada Agrahara, Sarjapura, Bangalore, Karnataka, India – 562125. By placing an order, you agree to them.

Delivery and returns at a glance

  • Shipping is free across India. We usually dispatch within 2–3 business days of confirmation.
  • We accept online payment only. We do not offer cash on delivery.
  • If your saree arrives damaged, defective or wrong, tell us within 3 days of delivery with an unboxing video. We pay the return shipping. Once the saree is back with our courier partner, we send a replacement or refund your order, and a refund reaches you in 5–7 working days.
  • Returns for a change of mind are not allowed.

The full details are in the Shipping and Damaged, defective or wrong sarees sections below.

Our products

We make every effort to show our sarees accurately. Colour may vary slightly due to screen calibration or photography lighting. Accessories shown in images are not part of the product. Every saree is 5.5 metres. The product page states whether the blouse piece is attached or separate.

Prices and tax

All prices are in Indian rupees and include 5% GST. The price you see is the price you pay. There are no extra charges at checkout. We may change prices at any time, but an order you have placed is not affected.

Orders and payment

We accept online payment through Razorpay (UPI, cards and net banking). We do not offer cash on delivery. We may decline or cancel an order, for example if an item is unavailable or a payment fails, and we will refund anything you have paid for an order we cancel.

Shipping

We ship within India only, and shipping is free on every order. We usually dispatch within 2–3 business days of confirmation. The estimated delivery date on the product page is a guide, not a guarantee, as delivery depends on the courier. You can track your order on the Shiprocket tracking page.

Damaged, defective or wrong sarees

If your saree arrives damaged, defective or is not the saree you ordered, we will make it right. Write to hello@tarine.in or WhatsApp +91 9187109424 within 3 days of delivery, with your order number and an unboxing video. Record the video without a break, from the sealed parcel to the saree, and show the problem clearly.

Once we have checked your unboxing video, we arrange the pickup. TARINÉ pays the return shipping, so there is nothing for you to pay. You hand the saree to our courier partner, and we then send a replacement if the same saree is in stock, or refund your order to the original payment method. Your refund is processed once the saree has been verified through your unboxing video and returned to our courier partner, and it reaches you in 5–7 working days.

Returns for a change of mind are not allowed. This also does not cover slight differences between screen and fabric colour, ordinary characteristics of the weave, or damage after delivery. Please read the product page, including the fabric, care and colour notes, before you buy.

Care

Each product page lists how to look after that saree. Following it helps your saree last. Sarees damaged by washing or care that does not follow the product page are not covered by any claim.

If you tick the box at checkout, we will send you one email per order inviting you to review your saree. We will not send more than one review invitation for each order.

Intellectual property

The TARINÉ name, logo, text, photographs and designs on this website belong to us. Please do not copy or reuse them without our written permission.

Limits of liability

To the extent the law allows, our liability for any claim about an order is limited to the amount you paid for it. Nothing in these terms limits any right you have under Indian consumer law.

Privacy

How we handle your personal data is explained in our Privacy Policy.

Governing law

These terms are governed by the laws of India. Courts in Bengaluru, Karnataka have jurisdiction over any dispute, subject to your rights under consumer law.

Contact

hello@tarine.in · +91 9187109424 · 612, Bhavisha Bentley Goldberg Phase-2, Kada Agrahara, Sarjapura, Bangalore, Karnataka, India – 562125