How do I return a TARINE saree?

We accept return or replacement requests for damaged or defective products only. Raise your request within 5 days of receiving your order with image or video proof of the damage. Fill out the return form on the Returns & Replacements page with your order ID and proof. Return shipping for approved claims is covered by TARINÉ.

How long does a refund take?

Refunds are processed within 5-7 working days of us receiving the returned saree. For prepaid orders, the refund goes back to the original payment method. For COD orders, we transfer to your bank account.

Do you accept returns for change of mind or colour difference?

No. We only accept return or replacement requests for damaged or defective products, or if the wrong item was sent. We do not accept returns for change of mind, colour appearing different on screen versus in person, or saree size.

Do you accept returns for COD orders?

Yes. For COD returns, we process refunds as a bank transfer. Please have your account details ready when filling out the return form.

Returns & Replacements

No fine print. No guilt. A clear policy that treats you fairly.

Our policy

We accept return or replacement requests only for damaged or defective products.
Your request must be raised within 5 days of receiving your order.
Image or video proof of the damage or defect is required.
We will first attempt to send a replacement. A return and refund is processed only if a replacement is not possible.
Return shipping for approved claims is covered by TARINÉ — you pay nothing.
The ₹99 COD convenience fee is non-refundable in all cases.

We do not accept returns for

Change of mind.
Colour appearing different on screen versus in person — a colour disclaimer is on every product page.
Saree size — all sarees are 5.5 metres, one size.

How refunds are processed

Prepaid orders: refund to your original payment method within 5–7 working days of approval.
COD orders: refund to your bank account. You will provide bank details in the form below.

How to raise a request

Fill in the form below. You will need your order number (in your confirmation email), a description of the issue, and at least one clear photo or video of the damage or defect.

We respond to all requests within 2 business days.

Returns & Replacements

Our policy

We do not accept returns for

How refunds are processed

How to raise a request

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